See how teams are using Kapa

Kapa powers the most accurate AI assistants for industry-leading companies with complex technical products.

Trusted by 200+ leading enterprises with complex technical products

AI assisted support experience

99.1%

CSAT

"Kapa doesn't guess. If it doesn't know, it says so. That's why we trust it in front of customers."

Mike Merit Chief Customer Officer

Complex technical support tickets

+55%

deflection

"We've tripled our customer count while keeping our support headcount flat."

Travis Perkins VP of Customer Experience

Time saved for customers per month

7,000

hours

“Kapa cuts out time-to-value dramatically. n8n users onboard and convert faster”

Jan Oberhauser CEO

DOn't build it yourself

Zero

maintenance

“Kapa’s value is irrefutable. It let’s our engineers stay focused building Netlify.”

Dana Lawson CTO

HOW IT WORKS

Kapa turns your documentation into technical answers customers trust

01 - CONNECT

Connect all of your technical knowledge

No source is too complex. Kapa can handle it all - from 40k pages of versioned technical documentation to 300 page datasheet PDFs.

02 - ANSWER ENGINE

Trust the answers

Every answer is grounded in your sources before it reaches a customer. When Kapa isn't sure, it says "I don't know".

03 - DEPLOY

Deploy wherever your customers are

Kapa provides production-ready applications powered by your knowledge across support, documentation and internal tooling.

TECHNICAL DOCUMENTATION

AI assistant on technical documentation

IMPLEMENTATION

We will take you from demo to production in a week

DAY 1

Get a branded demo

We will prepare a demo where we train a Kapa AI assistant on your technical documentation