Turn conversations into insights.

Get insight in to real user intentions by analyzing conversations and use the kapa platform to find gaps in your documentation.

+1,000,000
AI answers generated per month by kapa.ai.

+200
Companies trust kapa.ai in production.

Petra Donka
Head of Developer Connections @ Prisma

["With Kapa.ai’s analytics, we uncovered user pain points we never knew existed or had limited data to understand.

Amara Graham

Head of Developer Experience @ Camunda"](https://ionic.io/blog/ionic-kapa-ai-the-advanced-ai-bot-to-assist-developers)

Make data-driven product and documentation decisions.

The kapa platform makes it easy to stay informed with dashboards and take action based on user and content analytics.

Track key metrics over time and share insights easily with your team

Receive weekly or monthly Email or Slack summaries

Identify "uncertain" responses from kapa.ai where content is missing

Review and categorize gaps with status tags to embed into your workflows (Jira, Linear, GitHub)

Track user engagement anonymously with built-in browser fingerprinting.

Filter out “off-topic” conversations to declutter when reviewing

Understand usage, review individual conversations and track user feedback

Identify trends in user queries and pain points by analyzing how users interact

Automatically cluster similar questions and identify frequently asked topics

Prioritize content creation and product decisions based on real user intent

Track which parts of your documentation are most referenced

Understand the relative importance of different knowledge sources

Track user engagement anonymously with built-in browser fingerprinting.

Integrate custom user data to enhance analytics and personalize experiences